Troubleshooting

Start here

Most issues clear up with one of these, in order:

1. Refresh the page. A reload fixes the large majority of glitches.
2. Update your browser. The tools use modern browser features; an old version is the most common cause of odd behaviour.
3. Check blockers. A very strict ad or script blocker can stop parts of a page from loading. Allowing pageonaut.com usually resolves it — the tools themselves work with a blocker on, but some need their own scripts to run.
4. Try another browser. If it works in a second browser, the problem is something local to the first (an extension, a cached file, a setting).

Files that won't process

Browser-based tools are powered by your device, not a server, which is great for privacy but means very large files are bounded by your available memory:

• Try a smaller file, or split the job into parts.
• Close other heavy tabs to free up memory.
• For big images or PDFs, a desktop has far more headroom than a phone.

"Temporarily unavailable"

Now and then a tool is taken offline for a short maintenance window — when that happens, its page tells you directly. It's not gone; check back shortly, or use a related tool in the meantime.

Still stuck?

If none of the above helps, we want to know — a clear bug report makes the tool better for everyone. Head to Contact and tell us the tool, your browser, and what you expected versus what happened. You can also suggest a tool if what you need doesn't exist yet.